Welcome to Grove Medical Centre Online
IMPORTANT INFORMATION FOR PATIENTS
Suffolk GP+ is for people who urgently need a doctor’s appointment, or can’t see their GP on a weekday. For more information please click on GP+ icon.
Please note our Training Closure Dates section to see our planned closure afternoons - On these dates doors will close at 1pm. Our next closure date is Thursday 8th Feburary 2018
Please click here to find the Spring 2017 edition of our newsletter.
Please click here to find the latest edition of the CCGs Engage newsletter.
PLEASE NOTE - from March 1st 2018 we will no longer be running travel clinic appointments. Please visit your local pharmacy or contact the travel clinic for more complex travel requirements. Many Thanks.
Did you know?
By providing us with your mobile number we will not only be able to send you text reminders for your appointments but we will also be able to remind you:
- when you are due for a chronic disease annual review
- when we need to update your medical records with information such as BP or smoking/alcohol status
- when we have a message for you and cannot reach you by home phone
You can update your contact details online or inform one of our receptionists of any changes to your details.
WHO CAN SEE MY HEALTH RECORD??
Record sharing allows health and social care staff outside your GP surgery to have access to your health information, approx 98% of patients already have a summary care record (SCR) which shares medications and allergies. In order to provide access to more detailed information which may be useful to services such as emergency departments, then you must consent to SCR with additional information. Please read the leaflet below for more info.
SCR + additional info leaflet
If you wish to opt in to SCR with additional info please return the below consent form to us, this form also allows you to share your full electronic health record
'Who can see my health record' Consent Form
PATIENT ONLINE ACCESS
For more information on our online services please click here or read the guide below.
Online Access Guide
As well as booking appointments and ordering prescriptions we now also offer viewing of your detailed coded summary of their medical records. This does not include free text, letters, communications and internal messages.
If you wish to register for online access or are an existing user that wishes to update their access to include the detailed coded summary then please complete the registration form below and return to reception along with ID.
ELECTRONIC PRESCRIPTION SERVICE (EPS)
Our practice offers EPS allowing you to collect your repeat prescriptions directly from a nominated pharmacy, without the need to visit the surgery - allowing you convenience and saving you time!
For more information please click the icon below or speak to someone at reception.
PLEASE CLICK ICON TO ACCESS OUR ONLINE SERVICES
Services that might be of interest...
The Warm Homes Healthy People service helps vulnerable people and families in Suffolk make their homes warmer, and cheaper to heat during the winter. Please click the icon for eligibility and more information on this service.
Felixstowe and Villages Carers Group - a small, friendly and supportive group who meet once a month at The Community Hub (Maidstone Rd) and hold a variety of social events. Click link for more information: Carers Group Flyer
Felixstowe Parkinsons Support Group Exercise Class - For people with PD and their carers. Thursdays 2:30-4:00pm. Walton Community Hall. Contact 01394 766009 for more info.
Suffolk Wellbeing Service provides free advice and services to support anyone living in Suffolk who is worried about their mental health or wellbeing. The service allows patients to self refer using the online form or by calling 0300 123 1781. Please click the icon to visit the new look site and for more information.
For more information on mental health services in Suffolk including emergency helplines and signposting A-Z please also visit the charity Suffolk User Forum.
Please explore the remaining links on this page to find out more about what we offer in addition to links to a wealth of health related information.